Privacy Policy – Sowlved Contact

SOWLVED Privacy Policy

Effective Date: June 1st, 2024

This Privacy Policy describes the privacy practices that SOWLVED LTD. (“SOWLVED” or “us” or “we”) follows when collecting and using information about you from our website (located at www.SOWLVED.com) and the SOWLVED software as a service platform.

THIS PRIVACY POLICY APPLIES TO ANY PERSONAL INFORMATION ABOUT YOU (REFERRED TO AS “PERSONAL DATA”), WHICH IS PROVIDED TO, OR COLLECTED BY, US, WHEN YOU ACCESS THIS WEBSITE; WWW.TWENTY20CAPITAL.COM OR ANY OTHER WEBSITE OWNED, OPERATED OR PROVIDED BY US, AND/OR ANY OF OUR PORTFOLIO BRANDS.

Information you give us may include your name, address, e-mail address and phone number, as well as information such as job title, company name; and your interests in our services. This may be gathered as a result of filling in forms on our site or by corresponding with us by telephone, e-mail or otherwise.

The data collected allows SOWLVED to contact you in response to enquiries; with updates on service changes; or in relation to items that may be of interest to you. It also includes information you provide when engaging or participating in discussion boards or other social media functions. By providing us with personal data you are confirming to us that you are authorised to provide information and that the data is accurate and up-to-date.

BY PROVIDING US WITH YOUR OR OTHER’S PERSONAL INFORMATION, YOU EXPRESSLY CONSENT TO THESE INFORMATION HANDLING PRACTICES AND YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE PERMISSION TO PROVIDE US WITH ALL PERSONAL INFORMATION PROVIDED.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY PLEASE DO NOT USE OR REGISTER FOR AN ACCOUNT ON THE SITE.

The services and systems for our website are housed on servers in the United Kingdom and the information we collect (including through Cookies as defined below) is processed and stored in the United Kingdom, which, if you are not a UK resident, may not offer the same level of privacy protection as the country where you do reside.

BY USING THE SITE AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER TO AND PROCESSING OF THE INFORMATION YOU PROVIDE IN THE UNITED KINGDOM.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Information Collection and Use

We collect, or are provided, personal data in the normal course of business, and automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information (if any), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We may use Pixels to automatically record certain technical information about your interactions when you visit our Site or engage with us. We may also include web beacons in our promotional e-mail messages or newsletters to determine whether you open or act on them for statistical purposes.

We also collect information about Site usage and users with third-party analytics providers like Google Analytics and other third party analytics providers. Information about your visit, including the full Uniform Resource Locators (URL), clickstream to and from our site (including date and time), pages you viewed, things you searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us.

We do not collect precise geolocation data from you or your device, but may collect and use information about your general location (such as if you provide us with any information on your city or country of residence).

Information gathered from third parties e.g. analytics providers, search information providers, credit reference agencies, for anti-money laundering purposes, background checks and/or similar purposes. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

We use information gathered for legitimate business interests, including to:

Carry out obligations arising from any contracts entered into between you and us;

Respond to enquiries and provide advice and support related to our services;

Communicate our services, with an option to opt-out/unsubcribe;

To comply with legal and regulatory obligations and bring/defend legal claims;

To protect our business from fraud, money laundering, theft and/or other crimes;

Administer and manage delivery of; and notify you of any changes to, our service;

Share with, only where applicable and for operational and business continuity purposes, third-parties as described in this policy;

Ensure that content from our site is presented in the most effective manner for you and for your computer;

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

Given the nature of our business, we do not ask for sensitive data, such as information about your health, religion, political views, racial origins or sexual orientation. Do not send information of this type to us unless specifically requested to.

Information Sharing

We strive to avoid sharing your personal information with third parties. We do not give, sell or rent your personal data to third parties for them to market to you. Nor do we accept advertising from third parties on the Website.

To help us with our business activities, we may provide or add your personal data to our service providers, CRM tools or email marketing systems. We have processor agreements with these companies/providers which safeguard your personal data, including that it may only be processed for the purposes of that agreement and on our instructions.

We may also disclose your personal data as follows:

With members of our group;

Analytics and search engine providers that assist us in the improvement and

optimisation of our site;

For provision of Services;

In the event of disaster recovery or for business continuity purposes;

To comply with law, order or request of a court, government authority, other competent legal or regulatory authority or any applicable code of practice or guideline;

We may also be obliged to disclose personal data when we believe in good faith that disclosure is necessary for our legitimate interest and in accordance with applicable law;

As part of a merger, acquisition, or sale if necessary for completing that transaction – appropriate safeguards are in place including limitations and restrictions on use, access and retention.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].

Our site may contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You also have the right to object to direct marketing and, under certain circumstances, to object to our processing of your personal data.

Opt-Out Preferences 

We may send you information about SOWLVED and its activities by email. You may choose to stop receiving such correspondence by contacting us at [email protected] or clicking ‘unsubscribe’ in the footer of most digital mail.

Security

We take care to protect personal data. However, no method of electronic transmission is fully secure and we cannot guarantee absolute security. If you have any questions about the security of your personal data, you can contact [email protected].

Testimonials

With consent from the individual, we may display personal testimonials on our website in addition to other endorsements, including their name. If you wish to update or delete your testimonial, you can contact us at [email protected].

Complaints

You can contact us by email at [email protected]. You have the right to submit a data and privacy relevant complaint to any regulator such as the UK Information Commissioner, although we would welcome the opportunity to discuss and resolve any complaint with you first.

Changes to this policy

Any changes we make to this privacy statement in the future. Please check back frequently to see any changes.

How your information is used

We may use your personal information for the purpose of providing you with our services; communicating with you about the Site; to operate, manage, improve, develop and conduct analyses relating to the Site; to prevent fraud or abuse; to address technical and security issues; to otherwise protect users; and to improve the Site.

Email communications you receive from us will generally provide an unsubscribe link allowing you to opt out of receiving future email or to change your contact preferences. If you have an account with us, you can also change your contact preferences by updating your contact information within your account settings. Please remember that even if you opt out of receiving marketing e-mails, we may still send you important service information related to your accounts and the Services.

Advertising

We do not use your personal information to display any targeted advertising on the Site.

Non-personally identifiable information

We may use non-personally identifiable information, such as anonymised and/or aggregated website usage data, in any manner that does not identify individual users but is required for the purpose of improving the operation and management of the Site, including to develop new features, functionality and services, to conduct internal research, to better understand our Site usage patterns, to resolve disputes, to troubleshoot problems, to fulfill user requests, or for security and compliance purposes.

Legal Requirements

We reserve the right to disclose all information collected via the Site, internally or to third parties, for any lawful purpose or to prevent harm to us or others. We will notify you in the event of a legal request for your information.

Your right to provide

You can choose not to provide personal information. You may always decline to provide your personal information to us. If you choose not to provide certain personal information to us, some of your experiences may be affected.

If you do not wish to provide information to us or do not wish to consent to the uses described in this Privacy Policy, please do not use the Site or supply the requested information to us.

You may access, update or delete your account at any time by signing in to the Site and clicking on your account settings page. Any deletion of your account will not affect any contract we have with you.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your details.

You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information and describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We endeavor to respond to a verifiable consumer request within thirty days of its receipt. If we require more time (up to ninety days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically.

Access and updating your information

We do not review for accuracy or update your information regularly, but encourage you to access, review and update your personal information at any time. To request a copy of your personal information and data or for assistance regarding canceling your account, or deleting your personal information, contact us [email protected].

Information Security

We use certain physical, managerial and technical safeguards designed to preserve the security of your information that we maintain in connection with your use of the Site. This, however, does not guarantee that your information may not be accessed, disclosed, altered, or destroyed by any breach of our physical, technical or managerial safeguards. In the event that any of your personal information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you, as appropriate.

Storage

We or our third party hosting providers store personal information in operating environments that are safeguarded against public or unauthorised access and protected from internal access with physical and technical security measures. While these measures are helpful to safeguard your personal information after we receive it, no transmission of data over the internet is 100% secure.

External links

The Site may contain links to third party websites and services, including other software as a service services. We are not responsible for any of the content or features or functionality of other linked websites or services. We are also not responsible for the privacy practices and the terms and conditions of use for any external websites or services. The linked websites and services may collect personal information from you that is not subject to our control. The data collection practices of linked third party websites and services will be governed by that third party’s privacy policy and terms of use.

GDPR

Residents of the United Kingdom, and the European Economic Area may be entitled to rights under the GDPR. If you qualify, these rights are summarised below. If you request to exercise your rights under the GDPR, we may require verification of your identity before we respond. If you are entitled to these rights, you may exercise your rights with respect to the personal information that we collect and store:

the right to withdraw consent to data processing at any time;

the right of access to your personal information;

the right to request a copy of your personal information;

the right to correct any inaccuracies in t your personal information;

the right to erase your personal information;

the right to data portability, meaning to request a transfer of your personal information from us to any other person or entity as chosen by you;

the right to request restriction of the processing of your personal information; and

the right to object to processing of your personal information.

You may exercise these rights free of charge. These rights will be exercisable subject to limitations as provided for by the GDPR. Any requests to exercise the above-listed rights may be made to: [email protected].

Holding your personal information

We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, for as long as your account is active or as needed to provide you Services you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. Where we rely on your consent you have the right to withdraw it at any time in the manner indicated when you consent.

International data transfer

If you provide us your personal information, we may transfer, process, use, or store this information in any country where we have operations. We may transfer your personal information to a country other than the country where it was collected for processing consistent with this Privacy Policy. Do not provide your personal information to us if you do not consent to that information being transferred outside of the United Kingdom. Your personal information may be transferred to a country where privacy laws may not be as protective as in your place of residence. If we transfer your personal information, we ensure a similar degree of protection is afforded by ensuring all safeguards are implemented.

For additional information on the mechanisms used to protect your personal information, please contact us via e-mail at [email protected].

Changes to this privacy policy

Because our privacy practices and privacy law evolve over time, we reserve the right to revise this Privacy Policy from time to time. You should periodically review this Privacy Policy to ensure that you are familiar with the most current version. Your continued use of the Site after the Effective Date posted above will constitute your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions or comments about this Privacy Policy or the ways in which we collect and use your information please do not hesitate to contact us:

Website: www.sowlved.com

E-mail: [email protected]